Terms of Service

Last updated: September 18, 2026

These Terms of Service govern your use of oculook.com and purchases made from Oculook. Oculook is operated by 21 Media, Baltijos g. 58, 48221 Kaunas, Lithuania. Contact: hello@21media.online.

Store use

You may use this website only for lawful purposes and in accordance with these terms. You must provide accurate information when placing an order and must not misuse the website, interfere with its operation or attempt unauthorized access.

Products and descriptions

We aim to describe and display products accurately. Minor differences in color, texture, dimensions or appearance can occur because of manufacturing tolerances, photography and display settings. Product availability may change without notice.

Product notice

Oculook pieces are fashion jewellery, not medical or protective equipment. Adjustable bands are designed to be eased open or closed by hand a reasonable number of times; repeated forceful bending will fatigue any metal. Remove jewellery before contact sport or heavy manual work, and keep small items away from young children.

Prices and payment

Prices are shown in the currency applicable to your selected market. Market-specific prices may differ between countries. Shipping charges, taxes, duties or other amounts, where applicable, are disclosed at checkout.

Orders

Submitting an order is an offer to purchase. We may cancel or decline an order where reasonably necessary, including for suspected fraud, pricing or inventory errors, payment problems, delivery restrictions or legal requirements. If we cancel an order after payment has been captured, the relevant amount will be refunded.

Shipping, returns and refunds

Shipping is governed by our Shipping Policy. Returns and refunds are governed by our Refund Policy. Mandatory consumer rights under applicable law remain unaffected.

Intellectual property

Unless otherwise stated, the Oculook name, branding, website design, copy and original content are owned by or licensed to 21 Media and may not be reproduced or used commercially without permission.

Third-party services

Our store is powered by Shopify and may use third-party payment, fulfillment, analytics and other service providers. Their services may be subject to separate terms and privacy notices.

Liability

Nothing in these terms excludes rights or liabilities that cannot legally be excluded. To the extent permitted by law, we are not responsible for indirect or consequential losses arising from use of the website or products.

Changes

We may update these terms from time to time. The version published on this page at the time of your order will apply to that order, subject to mandatory law.